SERVICE INDUSTRY LOOKS FORWARD AT ETA CONFERENCE

By Graham Street June 09, 2017 Industry news

Graham Street reports on the annual Electro Technical Association (ETA) conference, which was held at Rydges Resort Queenstown over the weekend 21-23 April.

Once again well attended by delegates representing the service industry and distributors for consumer electronics, whiteware and portable appliances, the theme was “Foundations” – being able to communicate and learn from each other.

Saturday morning opened with a welcome address by ETA President, Andrew Watson, followed by keynote speaker, Graham McGregor (left),  marketing consultant and writer for the New Zealand Herald.

This was followed by a presentation by Garry Fissenden, CEO of the SKILLS Organisation, who offered a positive overview for electrotechnology training in New Zealand in the future.

Saturday night was time to hold the APEX Awards Dinner, this year’s award winners being:

  • Service Excellence Whiteware – Five Star Appliances, Hamiton.
  • Service Excellence Consumer Electronics – Pro Video, Christchurch.
  • Service Excellence Potable Appliances – Hillcrest Electronics, Rotorua.
  • Supplier Excellence Whiteware – Panasonic.
  • Supplier Excellence Consumer Electronics – Samsung.
  • Supplier Excellence Portable Appliances – Sunbeam.
  • Outstanding Contribution to the Service Industry – Bernard Fouhy of Eclipse Electronics, Hutt Valley.

Special thanks to ETA Chief Executive Gavin Bowden and the Board of Directors plus sponsors, LG Electronics, Panasonic, The SKILLS Organisation, Samsung, Electrolux, ETEC, Sony, Sunbeam and Vodafone who all helped to make this conference a success.

Planning is underway for next year’s conference to be held in Wellington.

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