SERVICE INDUSTRY LOOKS FORWARD AT ETA CONFERENCE

By Wares April 15, 2016 Industry news

The annual Electro Technical Association (ETA) Conference was held at the Waipuna Conference Centre Auckland over 11-13 March.

Once again well attended by delegates representing the service industry and distributors for consumer electronics, whiteware and portable appliances, 2016’s conference theme was “DeClutter”.

The key emphasis about removing the clutter for compliance, and hopefully making life simpler and less time consuming at work.

During the three days delegates attended seminars and workshops by sponsors including LG Electronics, Samsung, Sunbeam, Panasonic, SKILLS/ETEC plus the new Health & Safety at Work Act.

On the lighter side of the workshops delegates marvelled at the Samsung Virtual Reality headsets. Being able to view the demonstration 3D video in 360 degrees was unbelievable. The mind boggles as to what the next innovation will be.

Saturday morning opened with a welcome address by ETA President, Andrew Watson, followed by key speaker Lance Riesterer, General Manager Specialist Trades & Business for the SKILLS Organisation, who gave an update on changes in the training industry plus an overview of the future for electrotechnology training in New Zealand.

Saturday night was time to hold the APEX Awards Dinner, this year’s award winners being:

  • Service Excellence Consumer Electronics – Hillcrest Electronics, Rotorua.
  • Service Excellence Whiteware – Five Star Appliances, Hamilton.
  • Service Excellence Portable Appliances – Manukau Appliance Service Centre, Auckland.
  • Supplier Excellence Consumer Electronics – LG Electronics.
  • Supplier Excellence Whiteware – Samsung.
  • Supplier Excellence Portable Appliances – Breville.
  • Apprentice of the Year Service – Carl O’Grady (Fisher & Paykel Appliances).
  • Apprentice of the Year Telecommunications – Aleks Skomski (Lightwire Hamilton).
  • Training Company of the Year – Visionstream Hamilton.

An award for Outstanding Contribution to the service Industry went to Neville Sammons, Technical Advisor at Electrolux, for his 15 years of outstanding support to the service network.

Special thanks also went to ETA Chief Executive, Gavin Bowden, and the Board of Directors, plus the following sponsors – LG Electronics; Panasonic NZ; The SKILLS Organisation; ETEC; Samsung; Breville; BSH Home Appliances; Electrolux; Sunbeam; The Warehouse; and Vodafone – who all helped to make this conference a success.

Planning is underway for next year’s conference to be in Queenstown over 21-23 April 2017.

www.eta.org.nz

 

 

 

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